Privacy Policy

Privacy Policy – Nextgencart App Name: Nextgencart Company Name: Laxmi Enterprises Contact Email: laxmienterprises7733@gmail.com Contact Number: 9555842623 Address: Jagdishpur, Sujan, Bhadohi, India --- 1. Introduction Welcome to Nextgencart, operated by Laxmi Enterprises. Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application. By using the Nextgencart app, you agree to the practices described in this Privacy Policy. --- 2. Information We Collect a. Personal Information We may collect the following personal information: Name Mobile number Email address Delivery address and pincode Profile-related information Payment Information: Payments are processed through secure third-party payment gateways. We do not store debit/credit card details in our systems. --- b. Device & App Usage Data We may collect non-personal technical data such as: Device model Operating system version IP address App usage analytics Crash and error reports This data helps improve app stability and performance. --- c. Location Information We do not collect precise real-time GPS location. We use delivery address and pincode information provided by users to: Determine service availability Enable order delivery If location permission is requested, it is used only to assist with address selection and is not used for tracking users. --- 3. How We Use Your Information We use collected information to: Create and manage user accounts Process and deliver orders Provide customer support Send order-related notifications and updates Improve app functionality and performance Prevent fraud and misuse --- 4. Sharing Your Information We do not sell or rent personal information to third parties. We may share data only with: Delivery partners (for order fulfillment) Payment service providers (UPI, wallet, card processing) Service providers for SMS, email, analytics, and cloud storage Government or legal authorities if required by law --- 5. Data Security We use industry-standard security measures to protect user data. All data transmission is encrypted using secure protocols (HTTPS/TLS) and trusted cloud services. While no system is completely secure, we take all reasonable steps to safeguard your information. --- 6. Account Deletion Users may request deletion of their Nextgencart account and associated personal data. How to request deletion Send an email to: 📧 laxmienterprises7733@gmail.com Subject: Account Deletion Request – Nextgencart Please include: Your registered mobile number or email address Deletion process Verified deletion requests are processed within 7–14 working days The following data will be permanently deleted: User profile information Contact details Saved delivery addresses Account credentials Data retention Order or transaction records may be retained for legal or accounting purposes for up to 180 days Retained records will not contain personally identifiable information --- 7. Children’s Privacy Nextgencart is intended for users aged 18 and above. We do not knowingly collect personal information from minors. --- 8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be reflected on this page and, where appropriate, notified within the app. --- 9. Contact Us If you have any questions or concerns about this Privacy Policy, contact us at: Laxmi Enterprises 📧 Email: laxmienterprises7733@gmail.com 📞 Phone: 9555842623 📍 Address: Jagdishpur, Sujan, Bhadohi, India